Both studies included interviews: one audio taped, the other videotaped.
Preference for location based search for finding files, as
opposed to search.
-Location based: browse the directory
-Logical: text based search.
Some times users let applications store files in the application directory.
User rarely performed maintenance operation on their directories, preferring
to use additional storage media rather than archive, delete, or compress data no
longer used with frequency.
One reason for the reluctance in searching for the file is problems in remembering the name and slowness of the search.
Users consciously organize their files for easy retrieval. They have in mind the goal of being able to find a file when they name the file and when they place it in a specific location.
The location of information on the desktop also serves as a critical reminding function. Users placed files in locations where they were used to notice them.
Three types of information: Ephemeral, Working, and Archived
For Nardi the most problematic issue was to deal with a large amount of ephemeral documents.
Users keep little archived information.
The real problem is with large quantities of ephemeral information.