Chapter 14 : Testing and modeling users
- User testing is not a nice term!
- A bit of an arbitrary distinction between user testing and research experiments
- Box 14.1, p. 431
- Comments on MEDLINEplus user testing, p. 433-438
- Comments on applying the Decide framework in user testing, p. 439-443
- Table 14.3, p. 446
- Interview with Ben Shneiderman, p. 457