Understanding Practice:

Video as a Medium for Reflection and Design
L.A. Suchman and R.H. Trigg

Sep 20, 1999


Summary

The authors argue about the value of using video when performing ethnographic studies. Among other advantages, the video allows to see the action repeatedly. Additionally, participants usually do not perceive information that is obvious to them and their recollection of events is not very accurate, since the situation (or context) comprehends many variables. Finally, the use of video for the design of systems promotes the analysis and understanding of the situation, to proceed with a fast prototype and return to the analysis and understanding of the new situation.

Discussion

What is the applicability of this methodology in the industry? Doesn't it require too much time?