The Impact of Technological Support on Groups: An Assessment of the Empirical Research
A. Pinsonneault and K.L. Kraemer
Nov 17, 1999
The theoretical framework that they use is similar to the one used by Nunamaker et al.
Is the GDSS/GCSS dichotomy valid or biased towards explaining the results?
Interesting metric: group density, including the size of the room and interpersonal distance.
If GDSS increased the effort performed, consider whether is GDSS or rather the increased effort what promotes better meeting results.
Important to note that most other studies focus on groups in early stages of development, and that this apparently affects the results of GDSS.
The majority of the studies tend to ignored the social component of meetings and the importance of those factors for group formation.