Designing for Cooperation: Cooperating in Design
Sep 17, 1999
Kyng presents the Scandinavian approach to design. It is known as the Scandinavian approach because it was in this region of the world where it was created. The situation results from strong unions demanding a higher participation in the design of the technology their supposed to use. This has several implications that the author argues results in a better design, by permitting negotiation between the different stakeholders. Also it allows the users to learn more about the technical possibilities and the designers to learn more about the usage situation.
In this paper other factors such as target user motivation and champions are not covered.
What is the applicability of this approach in other societies with differences in culture, education level and social structure?