CSCW Readings Book. Introduction
Sep 1, 1999
Presents a straightforward introduction of important terms and concepts. Computer-Supported Collaborative Work (CSCW) where even though the work part is stressed also applies to learning and entertainment. GroupWare refers to the software designed to support human-human activities.
This reading stresses out the fact that CSCW is a multidisciplinary area and that even if considerably amount of effort is provided, the success of an application is not ensured. The reason for that is the strong reliance between GroupWare and the social context. Case studies seem to be the best approach to study and analyze CSCW applications.
Finally pointers to important papers, books, journals, conferences and videotapes are provided.