CPSC 689/602--Spring 1997
Computer-Supported Cooperative Work

Paper Report

Title : Electronic Group Calendaring : Experiences and Expectations
Authors : Beth Marcia Lange
Citation : Groupware '92
Reprinted in :Groupware and Computer Supported Cooperative Work by Ronald M. Baecker

This paper talks about the electronic group calendaring system. Groupware provides a varied set of features and capabilities and these have to be integrated into the corporate world. The calendering program that is described in this paper is the one that was used at the Center for Strategic Technology Research. The goal was to replace the paper procedure with a more efficient and decentralized process, which was defined as the ability to carry out the process in a more timely manner and provide more information about the meetings scheduled. The product that was used was On Technology's Meeting Maker. The Meeting Maker is a network-based Macintosh desk accessory that allows individuals to maintain their personal calendars, propose meetings, with other people, and access the calendars of shared resources, such as conference rooms. A user controls which meetings and activities are added to his/her calendar. Resources such as conference rooms, computers, and audiovisual equipment accept proposals automatically, on a first-come, first-served basis, and scheduling conflicts are not allowed. Communicating with the different users provided a feature for automatic scheduling. The product was based on a client/server architecture. A central server maintains the database, and distributes messages representing events and state changes, such as responses to proposals. Arranging meetings, maintaining calendars, coordinating activities, and time-management are dynamic processes in the corporate world. Groupware products that support these tasks will enable organizations to work more effectively. The tool that has been used in this paper has been successfully adapted to the organizational structure. The five important elements for successfully introducing the use of group calendaring into the business environment are defining expected uses for the product, establishing guidelines for usage, finding key users, encouraging the organization to modify procedures as a result of using the product, and supporting multiple styles of use. For other organizations to implement the calendaring system, they have to adapt themselves to these elements that have been cited here.
Report prepared by :Shiva Bhanujan, Email :shivab@cs.tamu.edu Discussion Date :03/03/97            03/03/97